గోప్యతా విధానం

Khethari Agritech Private Limited  values the trust you place in us. We maintain high standards for secure transactions and the protection of your personal information. This policy explains what information we collect, how we use it, and the choices available to you.

By visiting or using this Website, you agree to this Privacy Policy. If you do not agree, please do not use or access the Website. This Privacy Policy is incorporated into, and forms part of, our Terms of Service.

This policy may be updated from time to time. Any changes will be posted on this page along with an updated effective date, so please check back periodically.

1. INFORMATION WE COLLECT
We collect personal information that you provide to us when you visit or use the Website, including your name, email address, phone number, shipping/billing address, and payment details when you place an order or create an account. You can browse most of the Website without providing personal information, but certain activities — like placing an order — require it. We clearly mark which fields are required and which are optional; you may decline to provide optional information, though this may limit certain features.

We also automatically collect some technical information about your visit, such as the pages you view, your browser type, and your IP address, which helps us understand site usage, diagnose issues, and improve the Website.

Cookies
We use cookies to keep you signed in, remember your preferences, and understand how the Website is used. Most cookies are "session cookies" and are cleared automatically when you close your browser. You can disable cookies in your browser settings, though some Website features may not work correctly without them. Third-party services we use (such as payment or analytics providers) may also set their own cookies, which are governed by their respective privacy policies.

2. HOW WE USE YOUR INFORMATION
We use your personal information to:
- fulfill and manage your orders;
- provide customer support and resolve disputes;
- detect and prevent fraud or unauthorized activity;
- improve our products, services, and Website experience; and
- send you order updates and, where you've opted in, promotional communications.

If we use your information for marketing, you can opt out at any time (see Section 7).

3. SHARING OF YOUR INFORMATION
We may share your personal information with:
- service providers who help us operate the Website and fulfill orders (such as payment processors and delivery partners), solely to perform those services;
- law enforcement or regulators, where required by law or in a good-faith belief that disclosure is necessary to comply with legal process, protect our rights, or protect the safety of our users; and
- a successor entity, in the event of a merger, acquisition, or reorganization of our business — any such entity would remain bound by this Privacy Policy with respect to your data.

We do not sell your personal information to third parties for their own marketing purposes.

4. LINKS TO OTHER SITES
The Website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites, and this Privacy Policy does not apply to them.

5. SECURITY
We use industry-standard security measures, including secure connections for account and payment pages, to protect your information from loss, misuse, and unauthorized access. No method of transmission or storage is completely secure, but we work to protect your data using appropriate technical and organizational safeguards.

6. YOUR CONSENT
By using the Website and providing your information, you consent to the collection and use of your information as described in this Privacy Policy.

7. YOUR CHOICES
You may opt out of receiving promotional emails from us at any time by emailing khethariagritech@gmail.com. You will continue to receive transactional messages related to your orders even after opting out of marketing communications.

8. YOUR RIGHTS UNDER THE DPDP ACT, 2023
As an Indian business, we process personal data in accordance with the Digital Personal Data Protection Act, 2023. Subject to applicable law, you have the right to:
- access the personal data we hold about you;
- request correction of inaccurate or incomplete data;
- withdraw your consent to processing at any time; and
- request erasure of your personal data, where it is no longer needed for the purpose it was collected.

To exercise any of these rights, contact our Grievance Officer using the details in Section 9 below. We will respond within the timeframe required by applicable law.

9. GRIEVANCE OFFICER
In accordance with the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023, the contact details of our Grievance Officer are:

Name:  NItesh
Khethari Agritech Private Limited
II Floor, H.No. 8-12-15P, Durga Nagar, Madhuban Colony, Kattedan, Rajendranagar, Hyderabad, Telangana 500077
Phone: +91 9701116417
Email: info@khethari.com
Hours: Monday to Saturday, 10:00 AM – 6:00 PM

10. QUESTIONS?
If you have any questions about this Privacy Policy, please contact us using the details above.