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Khethari

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About
Seeds
Crop Protection
Fertilizers
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Farm Equipments
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Sell on Khethari

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Khethari is an AgTech start-up dedicated to helping Indian farmers with modern, easy, and effective farming solutions. We are building the best online store for agricultural products, offering everything farmers need in one place. Our goal is to make farming simple, efficient, and hassle-free. By registering on Khethari.com, farmers can easily buy high-quality products for cultivation and enjoy end-to-end support for their farming needs.

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Contact Us

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Email:

khethariagritech@gmail.com

Our Office

II Floor, H.No. 8-12-15P, Durga Nagar, Madhuban Colony, Kattedan, Rajendranagar, Hyderabad, Telangana 500077

100% Genuine Products Pan-India Delivery Secure Payments

Copyright © 2026 Khethari Agritech Private Limited

Refund policy

Refund Policy — Khethari

Khethari Agritech Private Limited wants you to be satisfied with every purchase. This policy explains how returns, refunds, and cancellations work for orders placed on khethari.com.

1. Return Window
You may request a return within 7 days of delivery. To start a return, email khethariagritech@gmail.com with your order number and the reason for the return. Requests made after 7 days will not be accepted, except where required by law.

2. Condition of Returned Items
Items must be unused, unopened, and in their original packaging, with all seals, labels, and tags intact, and accompanied by proof of purchase (order confirmation or invoice). We reserve the right to refuse a return that does not meet these conditions.

3. Damaged or Defective Items
If an item arrives damaged, defective, or incorrect, report it to khethariagritech@gmail.com within 48 hours of delivery, with photos of the product and its packaging. We will arrange a replacement, repair, or refund at no additional cost to you once the issue is verified.

4. Seeds and Live Plants
Because germination and plant survival depend on soil, weather, storage, and handling after delivery — all of which are outside our control — seeds and live plants are covered by this policy only for verified transit damage or a verified defect at the time of delivery (see Section 3). We do not guarantee germination rates or plant survival once delivered in good condition.

5. Refund Process and Timeline
Once we approve a return or a damage claim, we will notify you by email. Refunds are issued to your original payment method (or as store credit, if you prefer) within 10 business days of approval. If a return requires the item to be sent back to us, the refund is processed after we receive and inspect it.

6. Return Shipping
- If the return is due to our error (wrong item, damaged in transit, defective on arrival), we cover return shipping.
- If the return is for any other reason, the customer is responsible for return shipping costs, which are non-refundable.

7. Non-Returnable Items
Items that have been used, installed, or had their packaging opened beyond inspection (unless defective), and any item marked "non-returnable" on its product page, cannot be returned.

8. Order Cancellations
Orders can be cancelled free of charge before they are shipped. Once an order has shipped, it can no longer be cancelled and must instead follow the return process above. If you paid online and cancel before shipment, any payment gateway transaction fee actually charged to us by our payment processor may be deducted from your refund; we do not charge any additional cancellation fee beyond that.

9. How to Reach Us
For any return, refund, or order issue, contact us at:
Email: khethariagritech@gmail.com
Address: Khethari Agritech Private Limited, II Floor, H.No. 8-12-15P, Durga Nagar, Madhuban Colony, Kattedan, Rajendranagar, Hyderabad, Telangana 500077

10. Governing Law
This policy is governed by the laws of India, and any disputes arising from it are subject to the exclusive jurisdiction of the courts in Hyderabad, Telangana.

Privacy policy

Khethari Agritech Private Limited values the trust you place in us. We maintain high standards for secure transactions and the protection of your personal information. This policy explains what information we collect, how we use it, and the choices available to you.

By visiting or using this Website, you agree to this Privacy Policy. If you do not agree, please do not use or access the Website. This Privacy Policy is incorporated into, and forms part of, our Terms of Service.

This policy may be updated from time to time. Any changes will be posted on this page along with an updated effective date, so please check back periodically.

1. INFORMATION WE COLLECT
We collect personal information that you provide to us when you visit or use the Website, including your name, email address, phone number, shipping/billing address, and payment details when you place an order or create an account. You can browse most of the Website without providing personal information, but certain activities — like placing an order — require it. We clearly mark which fields are required and which are optional; you may decline to provide optional information, though this may limit certain features.

We also automatically collect some technical information about your visit, such as the pages you view, your browser type, and your IP address, which helps us understand site usage, diagnose issues, and improve the Website.

Cookies
We use cookies to keep you signed in, remember your preferences, and understand how the Website is used. Most cookies are "session cookies" and are cleared automatically when you close your browser. You can disable cookies in your browser settings, though some Website features may not work correctly without them. Third-party services we use (such as payment or analytics providers) may also set their own cookies, which are governed by their respective privacy policies.

2. HOW WE USE YOUR INFORMATION
We use your personal information to:
- fulfill and manage your orders;
- provide customer support and resolve disputes;
- detect and prevent fraud or unauthorized activity;
- improve our products, services, and Website experience; and
- send you order updates and, where you've opted in, promotional communications.

If we use your information for marketing, you can opt out at any time (see Section 7).

3. SHARING OF YOUR INFORMATION
We may share your personal information with:
- service providers who help us operate the Website and fulfill orders (such as payment processors and delivery partners), solely to perform those services;
- law enforcement or regulators, where required by law or in a good-faith belief that disclosure is necessary to comply with legal process, protect our rights, or protect the safety of our users; and
- a successor entity, in the event of a merger, acquisition, or reorganization of our business — any such entity would remain bound by this Privacy Policy with respect to your data.

We do not sell your personal information to third parties for their own marketing purposes.

4. LINKS TO OTHER SITES
The Website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites, and this Privacy Policy does not apply to them.

5. SECURITY
We use industry-standard security measures, including secure connections for account and payment pages, to protect your information from loss, misuse, and unauthorized access. No method of transmission or storage is completely secure, but we work to protect your data using appropriate technical and organizational safeguards.

6. YOUR CONSENT
By using the Website and providing your information, you consent to the collection and use of your information as described in this Privacy Policy.

7. YOUR CHOICES
You may opt out of receiving promotional emails from us at any time by emailing khethariagritech@gmail.com. You will continue to receive transactional messages related to your orders even after opting out of marketing communications.

8. YOUR RIGHTS UNDER THE DPDP ACT, 2023
As an Indian business, we process personal data in accordance with the Digital Personal Data Protection Act, 2023. Subject to applicable law, you have the right to:
- access the personal data we hold about you;
- request correction of inaccurate or incomplete data;
- withdraw your consent to processing at any time; and
- request erasure of your personal data, where it is no longer needed for the purpose it was collected.

To exercise any of these rights, contact our Grievance Officer using the details in Section 9 below. We will respond within the timeframe required by applicable law.

9. GRIEVANCE OFFICER
In accordance with the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023, the contact details of our Grievance Officer are:

Name: NItesh
Khethari Agritech Private Limited
II Floor, H.No. 8-12-15P, Durga Nagar, Madhuban Colony, Kattedan, Rajendranagar, Hyderabad, Telangana 500077
Phone: +91 9701116417
Email: info@khethari.com
Hours: Monday to Saturday, 10:00 AM – 6:00 PM

10. QUESTIONS?
If you have any questions about this Privacy Policy, please contact us using the details above.

Terms of service

Terms of Service — Khethari

Please read these Terms of Service ("Terms") carefully. By accessing or using khethari.com (the "Website") or placing an order with us, you agree to be bound by these Terms. If you do not agree, please do not use the Website.

1. Introduction
khethari.com is an e-commerce platform operated by Khethari Agritech Private Limited ("Khethari," "we," "us," "our"), an Indian company, offering agricultural inputs and related products to customers across India. Your use of the Website is subject to your acceptance of these Terms as updated from time to time.

2. User Account, Password, and Security
If you create an account, you are solely responsible for maintaining the confidentiality of your password and for all activity that occurs under your account. You agree to notify us immediately at khethariagritech@gmail.com of any unauthorized use of your account or any other breach of security.

3. Services Provided
Khethari enables customers to purchase genuine agricultural products — including seeds, crop protection products, fertilizers, farm equipment, and related accessories — sourced from multiple supplier brands. Products may be purchased through the payment methods made available on the Website, and specific products may carry additional terms disclosed at the time of sale.

4. Privacy Policy
Our collection and use of your personal information is described in our Privacy Policy. By using the Website, you acknowledge that you have read and understood our Privacy Policy and agree to it.

5. Limited Use of Website Content
You may not reverse-engineer, modify, copy, distribute, transmit, display, perform, reproduce, publish, license, transfer, or sell any information, software, or content obtained from the Website without our prior written permission. You may print or download limited extracts of any page for your own personal, non-commercial use, provided you retain all copyright and proprietary notices.

6. User Conduct
When using the Website, you agree not to: defame, abuse, harass, stalk, or threaten others; upload or transmit obscene, unlawful, or infringing material; upload viruses or other malicious code; interfere with the Website's operation; run unauthorized pyramid or chain schemes; falsify your identity or affiliation; or otherwise violate any applicable law or regulation in force in or outside India.

7. User Warranties
If you submit any content to the Website (such as a product review, image, or comment), you represent and warrant that the content is your own original work, or that you have obtained all necessary permissions to submit it, and that it does not infringe the intellectual property, privacy, or other rights of any third party.

8. Product Descriptions
We make reasonable efforts to display product details, images, and specifications accurately. However, actual product packaging, appearance, and specifications may vary slightly from what is shown on the Website, and Khethari does not guarantee an exact match. Where a change to a product significantly affects its core specifications, we will seek your approval before dispatch; if you do not respond within 10 days, we may treat the change as accepted or cancel the order at our discretion.

9. Intellectual Property Rights
Khethari owns all intellectual property rights in and to the Website, including its design, text, graphics, logos, and software, except for content you submit yourself. If you submit content to the Website (such as a review or comment), you retain ownership of that content, but you grant Khethari a non-exclusive, royalty-free, worldwide license to use, reproduce, and display that content in connection with operating and promoting the Website. You understand and agree that you are solely responsible for any content you submit, and that Khethari is not obligated to monitor, edit, or remove any such content, though we reserve the right to do so at our discretion.

10. Links to Third-Party Sites
The Website may contain links to third-party websites ("Linked Sites") for your convenience, including our hosting and payment processing partner, Shopify. Khethari does not control, endorse, or take responsibility for the content, products, or practices of any Linked Site, and is not liable for any loss or damage arising from your use of a Linked Site.

11. Disclaimer of Warranties; Limitation of Liability
The Website and its content are provided "as is," without warranties of any kind, whether express or implied, including as to accuracy, completeness, or fitness for a particular purpose. To the fullest extent permitted by law, Khethari shall not be liable for any indirect, incidental, or consequential damages arising from your use of, or inability to use, the Website or its services.

12. Indemnification
You agree to defend, indemnify, and hold Khethari, its officers, directors, and employees harmless from any claim, loss, liability, or expense (including reasonable legal fees) arising from your breach of these Terms or your misuse of the Website.

13. Pricing
Khethari reserves the right to change prices, products, and available services at any time without prior notice. All prices displayed on the Website are in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise.

14. Shipping
Title to, and risk of loss for, ordered products passes to you once the shipment is handed over to our shipping carrier. Cash on Delivery (COD) availability depends on the order value, delivery location, and other factors determined at checkout, and may not be available for every order.

15. Termination
Khethari may suspend or terminate your access to the Website, without notice, if we believe you have violated these Terms or engaged in conduct that is harmful to Khethari, other users, or third parties. You remain responsible for any products already ordered or dispatched prior to termination.

16. Governing Law
These Terms shall be governed by and construed in accordance with the laws of India, and you agree to submit to the exclusive jurisdiction of the courts in Hyderabad, Telangana for any dispute arising out of or relating to these Terms.

17. Severability
If any provision of these Terms is held to be invalid or unenforceable, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will continue in full force and effect.

18. Report Abuse
Users are solely responsible for any information or content they publish on the Website. If you become aware of content that violates these Terms or applicable law, please report it to our Grievance Officer at info@khethari.com.

Shipping policy

DELIVERY POLICY
**YOUR ORDER SHOULD BE DELIVERED WITHIN 5-7 WORKING DAYS **
The delivery schedules are only estimates, and there may be occasional delays due to
unforeseen events. "If delivery or performance dates are not met due to circumstances
beyond our control, such as force majeure or any other unforeseen incident" affecting our
component suppliers, the agreed-upon deadlines will be extended for a reasonable duration.
Delivery may take some time if there are several goods.

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